Ensure correct delivery information and type of freight to be delivered. Don't forget to check the quantity and quality of the freight to match the order information before loading them into your vehicle.
Discuss carefully with the cargo owner about special requirements when shipping the freight. Carry on all necessary documents along with you during the trip.
Keep a positive attitude and, if possible, help cargo owner load and unload the freight. Your attitude will help to make the cargo owner satisfied with the trip and thus encourage them to order more trips with you in the future.