Telesales Manager / Quản lý Telesales Full time - Hồ Chí Minh

Telesales Manager / Quản lý Telesales

Job description:

1/ In charge of KPIs implementation and fulfillment of your team:

  • Monitoring and supervising telesales team work
  • Controling call quality (incoming and outcoming) of each telesales executive to ensure quality requirement from QA team
  • Monitoring how telesales executives implement promotion programmas
  • Actively looking for customer data and manage it effectively
  • Giving guidance to telesales executive or directly solving any issues arised daily
  • Training telesales team and report to Telesales Director
  • Making reports about telesales team work
  • Other work as assigned

2/ Recruitment and Training

  • In charge of recruitment and maintaining at least 90% of headcount
  • Compiling training materials and train new employees

 

Job requirement:

  • At least 2 years of experience in Telesales Manager role of a 10 to 15-personnel team
  • At least 2 years of experience in sales, especially service industry
  • Having knowledge about logistics and domestic express
  • Target-oriented and can handle work pressure
  • Skills: leadership, management, planning and training
  • Proficient in office software
  • Proficient in 4 English skills is an advantage
  • 208 Nguyễn Đình Chiểu, Phường 6, Quận 3
  • Thứ 2 - Thứ 6: 09:00 - 18:00 | Thứ 7: 08:00 - 12:00 hoặc 09:00 - 13:00 (Nghỉ trưa 12:00 - 13:00)
  • 15 - 20 million
         

ỨNG TUYỂN TRỰC TUYẾN

         




5MB max